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Financial Aid Survey
Tarrant County College
Office of Student Financial Aid Services Survey
1. Have you visited the Tarrant County College Student Financial Aid Services (SFAS) Web Site in the past year?
2. Did you find the information helpful?
3. Did you complete the Free Application for Federal Student Aid (FAFSA) before the priority date (Fall-May 1st, Spring-October 1st, and Summer-April 1)?
4. Were you selected for verification?
5. Was your financial aid application processed within two to three weeks from the day you provided the SFAS the required documentation?
6. How many times have you called/visited the SFAS Office in the past year?
Greater than 15
7. Please indicate the reason(s) for your call/visit(s).
Check on application procedures
Check on status of aid request
Seek information on Work-Study
Seek information on Student Loans
Discuss award package or denial
8. Which campus did you call/visit?
9. Please rate the helpfulness of the SFAS staff when assisting you.
10. Please rate your overall satisfaction with the SFAS office at Tarrant County College
11. Any suggestions for improvement?